Warranty Information

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Ten-year assembly warranty

We warrant all manufactured products to be free from defects in materials and workmanship for ten years from the date of delivery. This warranty is limited to the repair or replacement of the product, which proves to be defective upon inspection by Custom Cable. Abuse, alterations or misuse of product will void warranty.

Three-year installation warranty

We warrant our installations of structured cabling systems to be free of workmanship defects for three years from date of completion. Our warranty is limited to repairing any work proven to be defective upon our inspection. The products utilized in the structured cabling system installation are subject to the unique warranties of their respective manufacturers. The standard product warranty of some manufacturers exceeds the Custom Cable three-year workmanship warranty. Abuse, alterations or misuse void all warranties.

You can also select one of our manufacturers’ extended performance warranties for up to 25 years.

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